Support

Contact us

Email contact@okodus.com. Please include your iPhone model, iOS version, app version and what happened. We aim to reply within 5 working days.

Delete your account or data

You can do this inside the app, without contacting us:

Open Settings, then Account.
Choose Delete account (if you signed in with Apple) or Delete my data (if you play as a guest).
Read what will be lost, confirm, then type the exact phrase shown to finish.

What happens to your data is explained in the Privacy Policy. If you cannot delete from inside the app, for example because you have not opened the app for a long time, email us and we will help.

Restore your progress after reinstalling

Sign in with Apple (Settings, Account) on the new install and your games and leaderboard scores come back. Guest progress is not guaranteed to survive deleting and reinstalling the app, so sign in with Apple if you want to keep it.

FAQ

How do the leaderboards work?

Finished games send a score to our server, which checks it. There are weekly boards and an all-time board. You appear under your display name; guests get a generated name, and you can choose your own name once you sign in with Apple.

Can I play offline?

Yes. Puzzles and your progress are stored on your device. Scores are queued and sent when you are back online. Ads and leaderboards need a connection.

Why does my score look different from what I expected?

The server re-checks every game and may adjust or reject a score that does not match the rules.

How do I change my ad choices?

In the app, open Settings, then Privacy choices. You can also change Apple's tracking permission in the iOS Settings app.